Term & Conditions

Welcome to Roccia. By accessing and using this website, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase or using our services.

I.General Information

Roccia is a furniture brand that designs, manufactures, and sells tables made from GRC (Glassfibre Reinforced Concrete) through our official website www.rocciastudio.com. We are committed to providing high-quality products with precise craftsmanship and aesthetic design.

II. Product

  • All our products are made using GRC, a material known for its strength, durability, and modern look.
  • Due to the nature of GRC and our handcrafted process, each item may have slight variations in texture and color.
  • Product images on our website are for reference only and may differ slightly from the actual item.

III. Production and Shipping

  • Standard production time: ± 14–21 business days (depending on complexity and stock availability).
  • Shipping is arranged after production is complete, using a logistics partner based on your location.
  • Shipping costs are calculated based on your location and the size/weight of the item.
  • We will keep you updated on your order and shipping status via email or WhatsApp.

IV. Payment

  • Payments can be made through the available payment methods on our website.
  • Orders will only be processed once payment is received and confirmed.
  • Roccia Studio reserves the right to cancel any order in case of suspected fraud, violations, or suspicious activity.

V. Returns and Complaints

  • Due to the custom and handmade nature of our products, we do not accept returns unless there is a defect from production or damage during shipping.
  • Complaints must be reported within 48 hours (2x24 hours) of receiving the product, with supporting photos/videos.
  • We will investigate and provide the most appropriate solution (refund, replacement, or repair), based on our policy.

VI. Ownership and Copyright

  • All content on this website (including text, images, designs, logos, etc.) is the property of Roccia Studio and is protected under copyright law.
  • Commercial use of any content without written permission from Roccia Studio is strictly prohibited.

VII. Changesto Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time. Updates will be posted on this page and will take effect immediately upon posting.

By using this website, you acknowledge that you have read, understood, and agreed to all the Terms and Conditions stated above.